Frequently asked questions

๐Ÿ“ Location & Practical Information

Ayurvedic Yoga Massage (AYM) treatments take place in a peaceful, private room within:

Serenity Wellness Centre
110 Fowler Street
South Shields, Tyne and Wear


๐Ÿก Finding the Treatment Room

  • After 10:00 a.m. on Saturdays, please enter through Serenity, the shop at street level.

  • Before 10:00 a.m. and on Mondays, use the Wellness Centre entrance (clearly signposted).

Others may be working in the centre — we kindly ask that you move quietly to and from the room.

Please note: the treatment room is located in the loft and is accessible via several flights of stairs.


       Facilities & Access

  • Toilet facilities are available.

  • The space is not wheelchair accessible due to stair access. 


๐Ÿ•’ Appointment Times

Saturday:
First appointment: 7:00 a.m.Last 60-minute treatment: 4:00 p.m.

Monday:
First appointment: 7:00 a.m.
Last 60-minute treatment: 4:00 p.m.


๐Ÿš— Parking & Public Transport

  • Paid parking is available nearby just of Fowler street; a short walk from the centre.

  • We are close to local Metro and bus links, making the centre easy to access by public transport.

  • There is also free street parking approximately 15 minutes’ walk away at Flagg Court;  contact us if you'd like directions.


๐Ÿงพ Before Your Treatment

You’ll be asked to complete a consultation form before your first treatment.
This will be discussed with your therapist to tailor your session to your needs.

All personal information is kept secure and confidential, in line with current data protection legislation.


๐Ÿ’š Treatment Considerations

  • AYM is highly adaptable but not suitable for everyone.

  • Your wellbeing is central — treatment will not proceed if it is deemed unsuitable at the time.

  • Sessions take place on a futon-style mattress at ground level.


๐Ÿ‘• What to Wear

  • Please wear comfortable underwear (this must remain on at all times). 

    Be aware that massage oil and Acorus Calamus powder may transfer to clothing.

Your Comfort & Privacy

Each Ayurvedic Yoga Massage treatment takes place on the floor, using a futon-style mattress for comfort and support.

We use natural oils and Acorus Calamus powder, applied with care to enhance circulation, support detoxification, and allow for deeper tissue work.

To protect your privacy and dignity throughout the treatment:

  • Lungis (soft cotton sheets) are used to cover the body, exposing only the area being worked on.

  • You’ll have plenty of time to undress and dress in privacy, without any rush.

  • Be aware that massage oil and Acorus Calamus powder may transfer to clothing.


๐Ÿฆถ Use of Feet in AYM

Feet are often used in AYM to deliver deep, grounding pressure.
If you would prefer the treatment without the use of feet, just let us know — sessions are always adapted to your comfort.


๐Ÿ’ณ Payments & Cancellations

  • No deposit is required — payment is made after your session.

  • We kindly ask for 24 hours’ notice for cancellations or rescheduling.

  • Cash payments only. (Cashpoints are available nearby.)


โ“ Questions?

Please feel free to get in touch with any questions or concerns.
Your comfort, safety, and overall wellbeing are always our priority.

 

 


๐Ÿ“„ Consultation Form

To ensure your treatment is safe, personalised, and effective, we kindly ask that you complete a consultation form at least 24 hours before your session.

 

Please return the completed form via email to:
๐Ÿ“ง info@purple-sands-massage.co.uk

 

Your form will be reviewed and discussed with your therapist before the session begins. All information is kept secure and confidential, in line with data protection laws.